For Patients and Caregivers
You asked a health question.
You got 47 million results
and zero clarity.
Every diagnosis creates a thousand questions. Most search engines answer none of them well. OpenSupport was built to change that.
The OpenSupport Difference
One question.
Twelve dimensions
of clarity.
When you ask OpenSupport about a condition, treatment, or medication — you don't get a wall of text. You get a structured, navigable response covering everything from what it means, to what it costs, to what other patients say.
How It Works
Answers that go deeper
than a Google search.
Most health searches leave you with more questions than answers. OpenSupport organizes everything you need into a structured, trustworthy response — every time.
Ask anything
Type a question in plain language — about a condition, treatment, medication, or cost. No medical jargon required.
Get structured clarity
Your answer unfolds across up to 12 organized sections — condition overview through community connections. Expand what matters, skip what doesn't.
Trust every word
Every claim links back to a credibility-graded source, and you can see which grade it carries before you act on it.
The App
Designed for the moments
that matter most.
Available on iOS, Android, and Web.
Source Credibility
You always know where
the information comes from.
Every passage carries one of six credibility grades, applied when it is ingested. The mix below is measured across all 11,000+ retrievable passages — not an illustration.
- Authoritative 58.6%
Regulatory & reference
Drug labels, safety communications, and national library reference material — the primary record, straight from the body that publishes it.
FDA drug labelsDailyMedNIH / NLMClinicalTrials.govWHO essential medicines - Peer-reviewed 26.7%
Published evidence
Biomedical literature and clinical practice guidelines that cleared independent review before publication.
PubMed / MEDLINEClinical practice guidelinesSystematic reviews - Institutional 12.4%
Medical institutions
Patient-facing material from academic medical centres and established disease-focused organizations.
Academic medical centresMedical societiesDisease foundations - Government 1.4%
Public health & payer
Public health guidance and government coverage rules that determine what is available and to whom.
CDCMedicare / Medicaid guidanceState assistance programs - Community 0.8%
Patient experience
Lived experience from patients and caregivers — always labeled as experiential, never presented as clinical evidence.
Moderated patient communitiesCaregiver forums - Commercial 0.2%
Manufacturer programs
Manufacturer-published assistance and access information. Clearly labeled, and never the sole basis for an answer.
Patient assistance programsCo-pay support terms
Share of retrievable passages as of September 2026. Passages without a usable embedding are excluded — they cannot be retrieved, so they are not counted.
Real Questions, Real Answers
See how OpenSupport
answers real patient questions.
"I was just diagnosed with Crohn's disease. What does this mean for my life?"
Crohn's disease is a chronic inflammatory bowel condition that can be managed with treatment.
Biologic therapies, immunomodulators, corticosteroids, and surgical options.
Common side effects can include injection site reactions, increased infection risk, and fatigue.
Manufacturer assistance programs, independent foundation grants, and co-pay support — with current terms cited from each program.
Moderated peer support from others living with the same diagnosis.
Ask about biologic versus immunomodulator options, surgery timing, and diet modifications.
"What are the side effects of the immunotherapy I was prescribed?"
Immune checkpoint inhibitors help the immune system recognize cancer cells, and are used across multiple cancer types.
Immune-mediated reactions affecting the colon, liver, or lungs, plus fatigue, rash, and thyroid changes.
Combination options with chemotherapy and other immunotherapies.
Many people maintain daily activities. Infusion schedules vary by regimen.
"Is there financial help for my biologic? My insurance won't cover it."
Manufacturer co-pay programs and independent foundations, with eligibility and current terms cited from the program's own source.
Step therapy requirements, the prior authorization process, and appeal letter templates.
Biosimilar alternatives, which are often available at lower cost.
Others in the same position share what worked in their insurance appeals.
"My son was diagnosed with a rare neuromuscular condition. Where do I start?"
Early intervention and a coordinated specialist team make a measurable difference.
How the condition progresses, typical age at diagnosis, and what genetic testing confirms.
Neuromuscular specialist, genetic counselor, physical therapist, cardiologist, pulmonologist.
Corticosteroids, exon-skipping approaches, and gene therapy under investigation.
Active trials listed on ClinicalTrials.gov, filtered by condition and location.
Family-focused advocacy organizations and caregiver networks.
Our Commitments
Health information is too important
to get wrong.
These aren't aspirations. They're rules we built into the product from day one.
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We never give medical advice.
OpenSupport delivers structured health information from verified sources. We make it clear: this is information, not a diagnosis. Your doctor makes the decisions — we give you the context to have better conversations.
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We never collect your health data.
No accounts required. No health profiles. No tracking of your conditions or medications. Your questions are not stored against your identity, sold, or used for advertising.
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Funding never moves a source.
Retrieval and ranking are identical for every deployment, whoever pays for it. No sponsored results, no promoted treatments, no paid placement in an answer. Where a manufacturer program is relevant, it is labeled as one — and it is never the sole basis for an answer.
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We never pretend to be a doctor.
Every response includes a medical disclaimer. We surface what the evidence says and who said it — then we tell you to talk to your care team. Technology supports healthcare. It doesn't replace it.
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We never omit the source.
Every claim is traceable to its origin, with the credibility grade shown alongside it. You see where the information came from and can verify it yourself.
Patient Community
Find people who understand.
Moderated peer communities where patients and caregivers share what they've learned — never medical advice, always shared experience.
Crohn's & Colitis
Share experiences navigating IBD treatment decisions, diet strategies, and daily life.
Breast Cancer Support
From diagnosis through survivorship — treatment questions, emotional support, and financial navigation.
Duchenne Families
Parents and caregivers supporting each other through diagnosis, therapy options, and school accommodations.
Type 2 Diabetes
A1C management, medication switches, lifestyle changes, and insurance coverage discussions.
Multiple Sclerosis
Connecting people living with MS — treatment experiences, symptom management, and workplace accommodations.
Rheumatoid Arthritis
Biologic comparisons, flare management, physical therapy tips, and disability resources.
Remember those 47 million search results?
You deserve one answer
that actually helps.
7,500+ verified sources. 12 structured sections. Zero ads.
Free for every patient and caregiver.