Legal

Accessibility Statement

Last updated: March 2026

Our Commitment

OpenSupport is committed to making health information accessible to everyone, regardless of ability or assistive technology. We believe that accessibility is not optional — it is a core requirement for any platform serving patients and caregivers.

Standards We Follow

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines are developed by the World Wide Web Consortium (W3C) and are widely regarded as the international benchmark for web accessibility.

What We've Implemented

  • Semantic HTML: Proper heading hierarchy, landmark regions, and ARIA labels throughout the site.
  • Keyboard Navigation: All interactive elements (links, buttons, forms) are fully operable via keyboard.
  • Focus Indicators: Visible focus rings on all focusable elements, meeting WCAG 2.1 AA contrast requirements.
  • Color Contrast: Text meets minimum contrast ratios (4.5:1 for normal text, 3:1 for large text).
  • Responsive Design: Content adapts to different screen sizes, zoom levels, and orientations.
  • Image Alternatives: All meaningful images include descriptive alt text; decorative images are marked as such.
  • Reduced Motion: Animations are disabled when the user has enabled "prefers-reduced-motion" in their system settings.

Known Limitations

While we strive for full accessibility, some areas may have limitations we are actively working to resolve. If you encounter any accessibility barriers, please let us know so we can address them promptly.

Feedback & Contact

We welcome your feedback on the accessibility of OpenSupport. If you encounter any barriers or have suggestions for improvement, please contact us:

Enforcement

This statement was last reviewed and updated in March 2026. We regularly review our site for accessibility compliance and make improvements as standards evolve and new content is added.